Shipping policy
At Mayurikaa (Mayur Silk House), we ensure that your premium sarees are handled with care and delivered securely to your doorstep.
1. Order Processing Time
Retail Orders: Standard orders are processed and dispatched within 2-4 business days.
Wholesale/Bulk Orders: As we are direct manufacturers, bulk orders may require 7-10 business days for quality checks and specialized packaging.
Orders are not shipped on Sundays or Public Holidays.
2. Shipping Charges
Domestic (India): We offer Free Shipping on all prepaid orders above ₹5,000. For orders below this amount, a flat shipping fee of ₹150 applies.
Cash on Delivery (COD): COD is available for select pincodes with an additional handling fee of ₹100.
International: We ship worldwide. Shipping costs are calculated at checkout based on weight and destination.
3. Estimated Delivery Time
Metros: 3-5 business days after dispatch.
Rest of India: 5-7 business days after dispatch.
International: 10-15 business days depending on customs clearance.
4. Secure Packaging & Transit Insurance
Every Mayurikaa saree is packed in moisture-proof, tamper-evident packaging to protect the silk and delicate embroidery. All high-value shipments are insured during transit to ensure your investment is protected.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking link via SMS and Email. You can also WhatsApp our support team at +91 96862 98975 for real-time updates.
6. Damage During Transit
If you receive a package that appears tampered with or damaged, please do not accept the delivery. If you accept it, a clear Unboxing Video is mandatory to claim any transit-related damages as per our Return Policy.
P.S.
Due to the artisanal nature of our hand-printed sarees, minor delays may occur during monsoon seasons to ensure the prints are perfectly dried and set.